Legal
This website is owned and operated by Barkley Pet. By accessing, browsing, or making a purchase through this Website, you agree to be bound by these Terms and Conditions, including any additional policies referenced herein. If you do not agree with any part of these Terms, you must not use this Website.
Your continued use of the Website constitutes your acceptance of these Terms and Conditions.
When you place an order through this Website, you are making an offer to purchase the selected products at the prices displayed (including applicable delivery fees, taxes, and charges) at the time of checkout.
Barkley Pet reserves the right to accept or decline any order at its discretion, including but not limited to situations involving pricing errors, product availability issues, or incorrect product descriptions. A binding contract is formed only once you receive confirmation that your order and payment have been successfully processed.
All prices shown on this Website are current at the time of display but may be changed without notice. Prices may be displayed as inclusive or exclusive of Goods and Services Tax (GST). GST at the rate of 10% applies to Australian customers where required by law.
You are responsible for any additional taxes, duties, levies, or charges imposed by government authorities, including customs duties or international taxes, where applicable.
Delivery timeframes provided on this Website are estimates only. While we aim to dispatch orders promptly, Barkley Pet is not liable for delays caused by courier services, customs processing, or circumstances beyond our control.
We offer shipping to selected domestic and international locations. Some products may be subject to shipping restrictions depending on destination country regulations. Customs duties, import taxes, or additional fees may apply to international orders and are the responsibility of the customer.
International orders are generally delivered within 1–2 weeks, though delivery times may vary. Barkley Pet ships via Australia Post or selected courier partners and is not responsible for delays or fees imposed by foreign customs authorities.
Free shipping promotions are offered at the discretion of Barkley Pet and may be subject to specific conditions. By selecting a free shipping option, you acknowledge that Barkley Pet is not liable for delivery delays or losses once the parcel has been dispatched.
Ownership of products remains with Barkley Pet until full payment has been received. Risk of loss or damage transfers to you once the products are handed over to the postal or courier service for delivery.
Our obligations regarding returns and refunds are outlined in our Refund Policy, which forms part of these Terms and Conditions. Please review that policy carefully before making a purchase.
To the maximum extent permitted by law, Barkley Pet will not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of this Website or the purchase of products, including but not limited to loss of profits, data, or business opportunities.
Where Australian Consumer Law implies warranties or guarantees that cannot be excluded, Barkley Pet’s liability is limited to:
All content on this Website is provided in good faith and on an “as is” basis. While we take reasonable steps to ensure accuracy, Barkley Pet makes no guarantees regarding the completeness, reliability, or accuracy of Website content. We are not responsible for errors, omissions, or reliance placed on Website information.
For questions about these Terms, contact us at info@barkleypet.com.au or +61 413 835 756.